Friday, March 21, 2025

Kind of AS2 Failures in EDI and How to Fix

 

MDN Errors in AS2 – Overview and Resolution

In AS2 (Applicability Statement 2), an MDN (Message Disposition Notification) is an electronic receipt that acknowledges the successful or failed delivery of a message. When issues occur during AS2 communication, MDN errors are generated, indicating problems with message transmission, validation, or decryption.


🔥 1. What is an MDN in AS2?

  • An MDN is a receipt confirmation sent by the receiver to the sender, verifying whether the message was:
    • Received successfully
    • Decrypted correctly
    • Validated without issues
  • The MDN contains:
    • Disposition: The final status (e.g., processed, failed, or rejected).
    • MIC (Message Integrity Check): A hash value used to verify message integrity.
    • Digital signature: To ensure authenticity.
  • MDN types:
    • Synchronous MDN: Sent immediately after receiving the message.
    • Asynchronous MDN: Sent later (within a specific time window).

🔥 2. Common MDN Error Types and Resolution

Below are the most common MDN errors encountered in AS2 communication, along with their causes and resolutions:


🛑 ❗ 1. MIC Mismatch Error

Error:

MIC mismatch: Received MIC does not match the expected MIC

Cause:

  • The Message Integrity Check (MIC) received in the MDN does not match the MIC calculated by the sender.
  • This occurs due to:
    • Data corruption during transmission.
    • Incorrect hashing algorithm (e.g., SHA-1 vs. SHA-256 mismatch).
    • Data compression or encoding issues.

Resolution:Check hashing algorithm consistency:

  • Ensure both sender and receiver use the same MIC hashing algorithm (SHA-1, SHA-256, or MD5).
  • Go to Trading Partner → AS2 configuration → MIC Algorithm → Verify that both ends use the same hash algorithm.

Check data integrity:

  • Verify that the payload data and signature are not modified or corrupted.
  • Re-transmit the AS2 message.

Enable content transfer encoding:

  • Ensure consistent encoding (e.g., Base64) to prevent corruption.
  • In IBM Sterling B2B Integrator, enable Base64 encoding under AS2 settings:
    • Enable Content-Transfer-Encoding: Base64.

🛑 ❗ 2. Signature Verification Failed

Error:

Signature verification failed. Invalid signature in the MDN.

Cause:

  • The MDN signature does not match the sender’s signature.
  • This occurs due to:
    • Expired or invalid certificate.
    • Incorrect partner certificate mapping.
    • Signature algorithm mismatch.

Resolution:
Verify certificates:

  • Go to Trading Partner → Certificate Management.
  • Verify that the partner’s certificate is valid and not expired.
  • Ensure the correct certificate is used for signing and verification.

Certificate mapping consistency:

  • Ensure the correct public certificate of the partner is configured in AS2 settings.
  • Re-import the valid certificate if necessary.

Update signature algorithms:

  • Ensure both sender and receiver use compatible signature algorithms (SHA-1, SHA-256, or SHA-512).
  • In Sterling B2B, go to:
    • Trading Partner → AS2 Configuration → Signature Algorithm
    • Verify the same algorithm is used by both sides.

🛑 ❗ 3. Invalid MDN Format

Error:

Invalid MDN format: Missing fields or malformed MDN response.

Cause:

  • The MDN received is incomplete or corrupted.
  • Common causes:
    • Incorrect MIME formatting.
    • Empty MDN or missing content.
    • Incorrect AS2 header settings.

Resolution:
Check MDN structure:

  • Go to Operations → System Logs → AS2 logs.
  • Inspect the MDN headers and body.
  • Verify if the MDN contains:
    • Disposition: status
    • Content-Type: header
    • MIC: value

Fix MIME formatting issues:

  • Ensure that the partner uses standard MIME formatting.
  • Add proper Content-Disposition and Content-Transfer-Encoding headers in the AS2 settings.

Enable proper AS2 headers:

  • Verify that the MDN includes:
    • Content-Type: multipart/signed
    • Content-Transfer-Encoding: base64

🛑 ❗ 4. MDN Not Received / Timeout

Error:

MDN not received: Timeout error

Cause:

  • The MDN was not received within the expected timeframe.
  • This happens due to:
    • Asynchronous MDN delays.
    • Network issues.
    • Partner system issues.
    • Incorrect AS2 URL or port.

Resolution:
Verify AS2 URL and port:

  • Go to Trading Partner → AS2 Configuration → AS2 URL.
  • Confirm that the URL and port are correct.
  • Ensure that the AS2 URL is reachable:
telnet <partner_URL> <port>

Check firewall settings:

  • Ensure firewall rules allow AS2 communication on the required port (typically 8080 or 8443).

Extend MDN timeout:

  • In IBM Sterling, increase the MDN timeout to allow sufficient time for asynchronous MDNs:
    • Trading Partner → AS2 Settings → MDN timeout → 5-10 minutes

Resend the message:

  • If the MDN is not received, resend the AS2 message.

🛑 ❗ 5. AS2 Decryption Failure

Error:

Decryption failed: Invalid private key or decryption error

Cause:

  • AS2 message decryption failed due to:
    • Incorrect private key used for decryption.
    • Mismatched encryption algorithm.
    • Corrupted or invalid payload.

Resolution:
Verify encryption certificate:

  • Go to Trading Partner → AS2 Configuration → Certificate Management.
  • Ensure the correct private key is configured for decryption.
  • If the decryption key is incorrect, re-import the correct key.

Ensure algorithm compatibility:

  • Confirm that both sender and receiver use the same encryption algorithm (AES-256, AES-128, or Triple DES).

Validate encryption settings:

  • Check encryption preferences in Sterling:
    • AS2 Settings → Encryption Algorithm → AES-256

🛑 ❗ 6. AS2 Compression Error

Error:

Invalid compressed data format

Cause:

  • The message was compressed incorrectly or the receiver could not decompress it.
  • This happens due to:
    • Unsupported compression algorithm.
    • Corrupted compressed data.

Resolution:
Disable or update compression:

  • If compression causes issues, disable compression temporarily.
  • In IBM Sterling, go to:
    • Trading Partner → AS2 Configuration → Compression → Disable
  • If compression is required:
    • Ensure both sender and receiver use compatible compression algorithms (ZLIB, GZIP).

🎯 ✅ Key Takeaway: Resolving MDN Errors in AS2

To resolve MDN errors in IBM Sterling B2B Integrator:

  1. Check MIC and Signature: Ensure MIC algorithms and certificates match.
  2. Review AS2 configuration: Verify URL, port, and partner settings.
  3. Increase MDN timeout: Allow more time for asynchronous MDNs.
  4. Enable consistent encryption: Use matching algorithms on both ends.
  5. Check logs and re-transmit: Inspect AS2 logs, identify issues, and resend the message.
  6. Verify compression settings: Ensure compression compatibility.

✅ By systematically troubleshooting these MDN errors, you can effectively resolve AS2 communication issues.

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